Privacy Policy
Last updated: April 2, 2026
1. Information We Collect
We collect information you provide directly to us, including:
- Account Information: Name, email address, phone number, and password when you create an account.
- Order Information: Shipping address, billing information, and order history.
- Communications: Messages you send through our contact forms or support channels.
- Usage Data: How you interact with our Platform, including pages visited and products viewed.
2. How We Use Your Information
We use the information we collect to:
- Process your orders and provide customer support
- Send order confirmations and delivery updates
- Personalize your shopping experience
- Improve our Platform and services
- Send promotional communications (with your consent)
- Detect and prevent fraud
3. Information Sharing
We may share your information with:
- Sellers: To fulfill your orders, sellers receive your name, shipping address, and contact information.
- Service Providers: Payment processors, delivery services, and other third parties who help operate our Platform.
- Legal Requirements: When required by law or to protect our rights.
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.
5. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your account
- Opt out of marketing communications
- Request a copy of your data
6. Cookies
We use cookies and similar technologies to remember your preferences, analyze site traffic, and personalize content. You can control cookies through your browser settings.
7. Children's Privacy
Our Platform is not intended for children under 18. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: privacy@dukanikwangu.store
- Phone: +255 123 456 789
- Address: Posta House, Ohio Street, Dar es Salaam, Tanzania